Shipping policy
SHIPPING POLICY
Layered In Luxe Co.
Last Updated: October 21, 2026
Thank you for shopping with Layered In Luxe Co.! We appreciate your support of our small business. Please review our Shipping Policy before placing your order so you understand our order processing and delivery procedures.
1. Order Processing Times
Orders are processed Monday through Friday, excluding holidays.
Please allow 1–3 business days for processing for items in stock and fulfilled directly by Layered In Luxe Co.
Products fulfilled through our dropshipping suppliers may require additional processing time. Processing times vary depending on the supplier, product availability, and fulfillment location.
Processing times are separate from shipping transit times. Orders may take longer to process during holidays, promotions, product launches, or periods of unusually high order volume.
We will communicate any significant fulfillment delays when reasonably possible.
2. Shipping Methods and Delivery Estimates
We offer shipping through available carriers and fulfillment partners. The shipping methods and estimated delivery windows available for your order will be displayed at checkout when applicable.
For items shipped from our own inventory, estimated transit times generally range from 3–7 business days after processing, depending on the shipping method and destination.
For dropshipped items, delivery estimates may vary based on supplier processing, warehouse location, carrier availability, and destination.
Please note: All delivery timeframes are estimates, not guarantees. Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our reasonable control may affect delivery.
3. Dropshipping and Multiple Shipments
Some products are shipped directly from our third-party suppliers rather than from our own inventory.
If your order contains multiple products, your items may arrive in separate packages and on different dates.
You will not necessarily receive every item in one shipment. Separate shipments do not automatically mean an item is missing.
If you have questions about an order arriving in multiple packages, please contact us at layeredinluxeco@gmail.com.
4. Shipping Costs
Shipping charges are calculated and displayed at checkout based on the available shipping method, destination, order details, and applicable promotions.
Any free-shipping offers will be subject to the specific terms stated in the promotion.
Additional shipping charges may apply to replacement shipments, reshipments caused by customer-provided address errors, or other circumstances where permitted by law and disclosed before payment.
5. Order Tracking
When tracking information is available, it will be provided by email or through the applicable order-tracking service.
Please allow time for the carrier to scan and update your tracking information. Tracking may not show movement immediately after a shipping label is created.
If your tracking information has not updated for several business days or appears incorrect, please contact us for assistance.
6. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your address carefully before submitting your order.
Because orders may begin processing shortly after checkout, we cannot guarantee that an address can be changed once an order has been placed.
If a package is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order is reshipped, where permitted by law.
If an address error occurs on our part, we will work with you to resolve the issue appropriately.
7. Lost, Delayed, or Stolen Packages
If your package is delayed, marked as delivered but cannot be located, or appears to be lost, please contact us at layeredinluxeco@gmail.com.
Before contacting us about a package marked as delivered, we recommend checking:
● Your mailbox, porch, and other delivery locations.
● With household members or neighbors who may have accepted the package.
● With the shipping carrier for delivery details.
If the package cannot be located, we will review the available tracking information and work with the carrier or supplier to determine the appropriate next steps.
A carrier’s “delivered” status does not automatically resolve every delivery dispute. Each issue will be reviewed based on the circumstances and applicable law.
8. Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If you receive an item that is damaged, defective, or different from what you ordered, contact us promptly at layeredinluxeco@gmail.com.
Please include:
● Your order number.
● A description of the issue.
● Clear photographs of the item and packaging, if possible.
We will review the issue and work with you to arrange an appropriate resolution in accordance with our Return & Refund Policy and applicable law.
Please contact us before returning any item so we can provide the correct instructions.
9. International Shipping
International shipping is offered only when available at checkout.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility where permitted by law.
International shipments may also experience additional processing and delivery delays due to customs inspections or local carrier procedures.
10. Order Cancellations
Layered In Luxe Co. maintains a no-cancellation policy for customer-requested cancellations after an order has been placed.
Please verify your order details and shipping address before completing checkout.
This policy does not eliminate any refund, cancellation, or other rights required by applicable law, including circumstances in which we cannot fulfill an order.
Please refer to our separate Terms of Service and Return & Refund Policy for additional details.
11. Contact Us
If you have questions about shipping, tracking, delivery estimates, or an existing order, we are happy to help.
Layered In Luxe Co.
Email: layeredinluxeco@gmail.com
Business location: Oklahoma, United States
Thank you for shopping with Layered In Luxe Co. We appreciate your business and look forward to serving you!